Terms & Conditions

Welcome to Manas Yoga

By continuing to access Manas Yoga studio or website https://www.manas-yoga.studio, you are agreeing to comply with and be bound by the following terms and conditions of use, which, together with the privacy policy, govern Manas Yoga’s relationship with you in relation to the website and studio. The term ‘you’ refers to the user or viewer of our website/studio. We reserve the right to update, change or replace any part of these Terms and conditions at any time. It is your responsibility to check our website for changes periodically. Please do not use this website if you disagree with any of these terms and conditions.

Copyright

Unless otherwise indicated, Manas Yoga owns all copyright of the material on the Website. All registered or unregistered trademarks used on the Website are the property of their respective owners.

All copyright, data, text, software, images, graphics, trademarks, logos, interfaces, photographs, and other intellectual property (Content) on the Website is owned, controlled by, or licensed to Manas Yoga. Except for viewing the content for your non-commercial use, Manas Yoga does not grant you any rights to use the Website or content for any other purpose unless it expressly consents in writing.

Studio terms and conditions

Please read through the terms and conditions on our website thoroughly before enrolling. When enrolling as a student of Manas Yoga, Franz-Josefs-Kai 41/17 Vienna, Austria 1010 you agree to the terms and conditions as laid out on the Manas Yoga’s website: manas-yoga.studio

While we endeavour to deliver all our classes on time and as advertised, classes are subject to change or cancellation without notice. Manas Yoga is not liable to refund, transfer or offer compensation of any kind for late classes, changed, or cancelled for any reason. Teachers are subject to change without notice. Please arrive at least 15 minutes before class as late entry is discouraged and cannot be guaranteed. For security reasons, the door to the studio is locked at the beginning of each class. Please check in at reception before each class. Manas Yoga is not responsible for the safekeeping of your belongings.

Bookings are to be made via our website and/or Eversports app or in the studio. To book a class, you must either have credits in your account or pay at the time of booking. Class payment must be made upon booking.

You agree that you have been examined by a qualified medical practitioner within the past six months and have been found by such a practitioner to be in good physical health and physically able to perform all yoga exercises. Classes at Manas Yoga may be physically strenuous, and you voluntarily participate in them with full knowledge that there is a risk of personal injury, property loss, or death. Manas Yoga is in no way liable for any injury, loss of property, or death resulting from attending our studio. Manas Yoga reserves the right to refuse access or entry to any person to its premises or to participate in any of its classes for any reasonable cause, including but not limited to, misconduct or intoxication or on medical grounds or failure to comply with these ‘Terms and Conditions’. By booking into a class you automatically agree to these Terms and Conditions.

COVID-19 Restrictions

By purchasing any of the services offered by Manas Yoga, you agree to observe any COVID-19 restrictions or recommendations imposed by the State of Vienna and/or the Austrian Government.

Booking changes and cancellation policy

Our cancellation policy is in place to ensure everyone has a chance to attend.

Class cancellations can be made via our website or Eversports App. Class cancellations can be made up to 6 hours before the class starts without incurring a charge.

Students using an Intro Trial, Drop-In Passes or Block Passes who register for a class but do not show up will forfeit their entitlement to the class. Students using an Intro Trial, Drop-In Passes or Block Passes who book into a class but cancel the booking within 6 hours of the class starts will forfeit their class.

Cancellations will not be accepted via phone, email, or social media.

Pricing

All prices are quoted in Euros, and all transactions are processed in Euros. Prices, products, and offers include VAT exclusive of Retreats and Teacher Training, the VAT for these event are not included in the price listed. All prices are correct at the time of online publication. Prices are subject to change without notice. Sale items are only available at a lower price during the sale period. Unforeseen supply problems or unexpected demand may occasionally result in stock being unavailable. We reserve the right to amend prices and printing errors. Prices may increase from time to time to reflect increases in cost and inflation. All passes and memberships are non-transferable. Manas Yoga reserves the right to pass on any additional bank fees incurred from disputed or failed transactions regarding a student’s account.

Members get the benefit of a 10% discount on yoga workshops, yoga retreats and yoga teacher training each month.

Workshops and Events

Manas Yoga does not offer refunds or credits on workshops or events for change of mind, change of address, or other reasons. In case of injury or illness please send us the doctor’s confirmation to receive an extension.

If you cannot attend, you may transfer your workshop ticket to another person’s name by emailing Manas Yoga at least 48 hours before the start of the workshop.

Payment needs to be made upon booking. Please arrive at least 15 minutes before the workshop’s scheduled start time. Late entry to workshops will not be permitted. Any no-show or absence will result in forfeiting that visit.

Intro offer

Our Intro Offer is available only to new practitioners. Your pass will be activated from your first class booked. Your Intro Offer is valid for 5 days from your first class. Classes included in your Intro Offer are non-transferable and non-suspendable. Participants who have practiced at Manas Yoga previously are not eligible for this offer.

Multi-Class Passes & Drop-In Passes

A Drop-In pass is valid for all classes and has a validity of 14 days from the date of purchase. A Drop-In Kids pass is valid for all kids classes and has a validity of 14 days from the date of purchase. A 5-Class Pass is valid for 3 months from the date of purchase. A 10-Class Pass & 10-Class Pass Kids are valid for 6 months from the date of purchase. A 20-Class Pass is valid for 12 months from the date of purchase. Manas Yoga does not offer refunds, transfers, suspensions, or extensions on the above class packs for change of mind, change of address, or any other reason, including the inability to utilize all classes before pack expiration. In case of injury or illness please send us the doctor’s confirmation to receive an extension.

Any non-cancellations, no-shows, or absences will result in forfeiting that visit. If you do not attend a booked session or cancel within 6 hours of the class start time, you will forfeit 1 class from your pass.

Manas Yoga is not responsible if Multi-Class Pass holders cannot use Manas Yoga’s services or facilities because of an event caused by a natural force such as extreme weather, or something similar beyond our reasonable control. The Multi-Class Pass excludes attendance at workshops, retreats, and special events.

Annual membership – 12 months auto-debit, auto-renewal, 12 months binding period

Our unlimited monthly membership agreements of 12 monthly debits of 100€ with a 12-month binding period.

Memberships are paid monthly in advance for the following month of practice.

Manas Yoga does not offer refunds for change of mind, change of address, or any other reason, including the inability to utilize all classes before membership expiration. In case of injury or illness please send us the doctor’s confirmation to receive an extension. All purchases are final.

For pauses of active memberships, we require at least 7 days’ notice before your next billing date, and the suspension is possible for a minimum of 2 weeks and possible in 1-week blocks thereafter.

You may pause your active membership for up to 12 weeks at a time and for a maximum of 12 weeks per calendar year.

Requests to pause active memberships must be made in writing here. Requests will not be accepted by any other means.

Memberships exclude attendance at guest teachers’ classes, workshops and special events.

Memberships cannot be shared. Anyone found to be sharing their membership will be denied entry and have their membership cancelled.

Manas Yoga is not responsible if members cannot use Manas Yoga’s services or facilities because of an event caused by a natural force such as, extreme weather, or something similar beyond our reasonable control. If this continues for more than 30 days, you or we may cancel your membership immediately by written notice.

The membership is automatically extended for another 12 months unless written notice of termination is received at least 1 month before the membership expires. Cancellation must be made in writing here.

6-months membership – auto-debit, auto-renewal, 6 months binding period

6-month memberships – 6 months minimum term, are a rolling contract and will continue to debit 115€ monthly until you request cancellation in writing.

For pauses of memberships, we require at least 7 days’ notice before your next billing date, and the suspension is possible for a minimum of 2 weeks and possible in 1-week blocks thereafter.

You may pause your active membership for up to 12 weeks at a time and for a maximum of 12 weeks per calendar year.

Requests to pause active memberships must be made in writing here. Requests will not be accepted by any other means.

Memberships exclude attendance at guest teachers’ classes, special events, and workshops.

Memberships cannot be shared. Anyone found to be sharing their membership will be denied entry and have their membership cancelled.

Manas Yoga is not responsible if members cannot use Manas Yoga’s services or facilities because of an event caused by a natural force such as extreme weather, or something similar beyond our reasonable control. If this continues for more than 30 days, then either you or we may cancel your membership immediately by written notice.

The membership is automatically extended for another 6 months unless written notice of termination is received at least 1 month before the membership expires. Cancellation must be made in writing here.

3-months membership – auto-debit, auto-renewal, 3 months binding period

3-month memberships – 3 months minimum term, are a rolling contract and will continue to debit 125€ monthly until you request cancellation in writing.

For pauses of memberships, we require at least 7 days’ notice before your next billing date, and the suspension is possible for a minimum of 2 weeks and possible in 1-week blocks thereafter.

You may pause your active membership for up to 4 weeks at a time and for a maximum of 4 weeks per calendar year.

Requests to pause active memberships must be made in writing here. Requests will not be accepted by any other means.

Memberships exclude attendance at guest teachers’ classes, special events, and workshops.

Memberships cannot be shared. Anyone found to be sharing their membership will be denied entry and have their membership cancelled.

M4 membership – 3 months auto-debit, auto-renewal, 3 months binding period

M4 memberships – 3 months minimum term, are a rolling contract and will continue to debit 70€ monthly until you request cancellation in writing.

M4 Members may attend any 4 classes within a month.

Manas Yoga does not offer refunds for: change of mind, change of address, or any other reason, including the inability to utilize all classes before membership expiration. In case of injury or illness please send us the doctor’s confirmation to receive an extension. All purchases are final.

For pauses of memberships, we require at least 7 days notice before your next billing date, and the suspension is possible for a minimum of 2 weeks and possible in 1-week blocks thereafter.

You may pause your active membership for up to 4 weeks at a time and for a maximum of 4 weeks per calendar year.

Requests to pause active memberships must be made in writing here. Requests will not be accepted by any other means.

Memberships exclude attendance at guest teachers’ classes, special events, and workshops.

Memberships cannot be shared. Anyone found to be sharing their membership will be denied entry and have their membership cancelled.

Manas Yoga is not responsible if members cannot use Manas Yoga’s services or facilities because of an event caused by a natural force such as, extreme weather, or something similar beyond our reasonable control. If this continues for more than 30 days, then either you or we may cancel your membership immediately by written notice.

The membership is automatically extended for another 3 months unless written notice of termination is received at least 1 month before the membership expires. Cancellation must be made in writing here.

Gift cards

Gift Cards are not redeemable for cash.

Valid for 3 years from the date of first use. Gift Cards are not transferable. Manas Yoga does not offer refunds, transfers, suspensions, or extensions on Gift Cards for change of mind, change of address, or any other reason. All purchases are final. We accept no responsibility if a card is lost, stolen, destroyed, or used without your permission. Gift Cards may be purchased online or in the studio. Manas Yoga is not responsible if gift-card holders cannot use Manas Vienna Yoga services or facilities because of an event caused by a natural force such as, extreme weather, or something similar beyond our reasonable control.

Yoga Teacher Training

Attendance Policy

Missing Training Hours:

Each student is allowed to miss up to 2 days of the training and still remain eligible for certification. If more than 2 days are missed, the student will not qualify for certification in the current program but may complete the required hours and qualify at the next certification date.

Missed sessions within the allowed absence limit can be made up with additional, however, students must schedule these sessions with the program director in advance. For any hours beyond the permitted absences, make-up sessions are available at an additional fee of €100 per hour.

Please notify the program director before the weekend you will be missing to arrange a make-up plan.

Tardiness:

To maintain a focused and respectful learning environment, please arrive on time for each session. The door will be closed 10 minutes after the start of class. Late arrivals will not be admitted once the door is closed and may enter only at the next scheduled break. This policy ensures minimal disruptions and supports a smooth experience for all participants. Thank you for your cooperation and understanding..

Withdrawal Policy:

If a student wishes to withdrawal from our program for any reason, they must first contact the program director to discuss their reasons for withdrawal. Refunds will be given in accordance with the program’s refund policy.

Termination from Program:

The program may decide to terminate any student’s participation in the program if:

(1) false information was used in the admission process that materially affects the program;

(2) a student missed more than 20% of any subject category;

(3) a student is absent for more than 2 consecutive weekends without contacting the program director;

(4) the student fails to make timely payments of tuition;

If the program decides to end the student’s participation in the program, the student is not entitled to any prior payments or fees. All prior payments and fees are non-refundable and non-transferable.

Termination from Program: Bad Conduct

No refunds will be given if the program removes a student from the program for bad conduct.
Bad conduct is a violation of the Code of Conduct, gossip, harassment, bullying, or any other behavior that is inappropriate or disruptive to the welfare of the program or to fellow students.

Refund Policy

Upon receiving an acceptance email, the applicant will be charged a deposit of €500 on their debit or credit card. Final invoices will be emailed four weeks before the start date of training.

The deadline to pay in full is four weeks prior to the start date of training. If an applicant withdraws from the program after acceptance, but before the program starts, 50% from applicant’s deposit amount will be retained by the program. However, such amount can be applied towards a future training program. The program will not give any refunds or credits after the training starts. The program reserves the right to cancel any training before it begins. In that case any payments applicants have made will be refunded in full.

Special Cases

In case a student needs to withdraw from the program due to illness, accident, death in the family, or other circumstances that make it impractical for the student to complete the course, the program will provide a reasonable and fair refund.

Bad Conduct

No refunds will be given if the program removes a student from the program for bad conduct. Bad conduct is violation of the Code of Conduct, harassment, bullying, or any other behavior that is inappropriate or disruptive to the welfare of the program or to fellow students.

Minimum Enrollment Policy

The training program requires a minimum of 10 participants for the full 200-hour YTT and 8 participants for each 50-hour module to proceed as scheduled. If enrollment falls below these minimums, the organizer reserves the right to cancel the training or adjust the schedule. In the event of cancellation, all registered participants will be notified, and any payments will be refunded or credited toward future training dates. Thank you for your understanding and commitment.

Yoga Retreat

BOOKING AND PAYMENT

1.1. Reservation Process

– A non-refundable deposit of 25% of the total retreat cost is required to secure your booking

– The remaining balance must be paid in full 45 days prior to the retreat start date

– All payments must be made via bank transfer to the designated account provided by Manas Yoga

1.2. Payment Deadline

– Failure to pay the full balance by the specified deadline (45 days before retreat) may result in booking cancellation and forfeiture of the deposit

– No payment plans or extensions will be offered unless explicitly agreed upon in writing

CANCELLATION AND REFUND POLICY

2.1. Participant Cancellation

– The initial deposit (25% of retreat cost) is non-refundable under any circumstances

– Cancellation refund schedule for remaining amount:

* 75% refund if canceled 180 days or more before retreat start date

* 50% refund if canceled 90-179 days before retreat start date

* No refund for cancellations made less than 45 days before retreat start date

2.2. Transfer Policy

– Bookings are non-transferable to other individuals unless approved in writing by Manas Yoga

– A €150 administration fee applies to all approved transfers

ACCOMMODATION ARRANGEMENTS

3.1. Booking Responsibility

– Participants are solely responsible for booking and paying for their accommodation

– All accommodation arrangements must be made directly with the designated retreat venue/hotel

– Manas Yoga is not liable for any accommodation-related issues or disputes

3.2. Additional Costs

– Participants are responsible for all accommodation-related expenses, including:

* Room charges and taxes

* Incidental expenses

* Additional services or upgrades

* Early check-in or late check-out fees

TRAVEL REQUIREMENTS

4.1. Transportation

– Participants are responsible for arranging and paying for their own transportation to and from the retreat location

– This includes all flights, transfers, and local transportation

4.2. Documentation

– Participants must ensure they have valid:

* Passport (minimum 6 months validity beyond retreat dates)

* Necessary visas and permits

* Travel insurance (mandatory)

* Health insurance (recommended)

4.3. Health and Safety

– Participants must disclose any relevant medical conditions or limitations

– Proof of travel insurance must be provided before retreat commencement

– Participants must comply with all local health and safety regulations

LIABILITY AND WAIVER

5.1. Risk Acknowledgment

– Participation in retreat activities involves inherent risks

– Participants engage in all activities at their own risk

– A signed liability waiver is required before participation

5.2. Insurance Requirements

– Comprehensive travel insurance is mandatory, covering:

* Medical emergencies

* Trip cancellation

* Personal liability

* Adventure activities (if applicable)

5.3. Limitation of Liability

– Manas Yoga, its employees, and contractors are not liable for:

* Personal injury or death

* Loss or damage to personal property

* Travel-related issues or delays

* Force majeure events

CODE OF CONDUCT

6.1. Participant Behavior

– Respectful conduct towards all participants, staff, and locals is required

– Compliance with local laws and customs is mandatory

– Drug use or excessive alcohol consumption is prohibited

6.2. Enforcement

– Manas Yoga reserves the right to terminate participation without refund for:

* Disruptive behavior

* Harassment of any kind

* Violation of local laws

* Non-compliance with safety protocols

PROGRAM MODIFICATIONS

7.1. Schedule Changes

– Manas Yoga reserves the right to modify the retreat program due to:

* Weather conditions

* Safety concerns

* Unforeseen circumstances

* Force majeure events

7.2. Cancellation by Organizer

– In case of retreat cancellation by Manas Yoga:

* Full refund of all payments made

* Or option to transfer to another retreat date

* No compensation for external costs (flights, visas, etc.)

PRIVACY AND MEDIA

8.1. Personal Information

– Participant data will be handled in accordance with GDPR regulations

– Medical information will be kept confidential and used only for safety purposes

8.2. Photography and Marketing

– Manas Yoga may photograph or film retreat activities

– Participants may opt out of media usage in writing

FORCE MAJEURE

9.1. Definition

– Includes but not limited to:

* Natural disasters

* Pandemics

* Political unrest

* Travel restrictions

* Other circumstances beyond reasonable control

9.2. Impact

– No liability for non-performance due to force majeure

– Alternative arrangements or refunds will be assessed case-by-case

JURISDICTION AND GOVERNING LAW

10.1. Legal Framework

– These terms are governed by Austrian law

– Any disputes will be subject to the exclusive jurisdiction of Austrian courts

ACCEPTANCE OF TERMS

By making a deposit payment, participants acknowledge they have read, understood, and agreed to these terms and conditions.

Last Updated: January 2025